Privacy Policy
Last updated: April 10, 2025
This Privacy Policy explains the principles and procedures we use to collect, handle, and disclose
your information while you interact with our Service. It also outlines your privacy rights and our
commitment to protecting your information under applicable laws, including those relevant to
Google's services and advertising requirements.
We use your personal data to operate, improve, and personalize the Service, including potentially
showing you relevant ads on Google platforms and elsewhere. By using the Service, you agree to the
terms of this Privacy Policy regarding how your information is collected, utilized, and potentially
shared for these purposes.
1. Interpretation and Definitions
1.1 Interpretation
Words that begin with a capital letter have specific meanings defined in this section. These
definitions apply whether the terms are used in singular or plural forms.
1.2 Definitions
- Account: A unique profile created for you to access specific features of our
Service.
- Affiliate: Any entity that controls, is controlled by, or shares common control
with another party. "Control" means owning at least 50% of the shares or voting rights.
- The Company (referred to as "We," "Us," or "Our"): The entity that operates
reliapatie.com.
- Cookies: Small data files stored on your device by websites to track your
browsing activity and preferences.
- Country: Refers to Switzerland or any other relevant jurisdiction applicable to
this Policy.
- Device: Any electronic equipment like a computer, smartphone, or tablet used to
access the Service.
- Personal Data: Any information that identifies, relates to, describes, or is
capable of identifying an individual.
- Service: The website located at reliapatie.com and any related
services provided through it, which may include but are not limited to:
- Browser-based games
- Ordering or requesting products/services with post-payment or upon-delivery settlements
- Digital or consulting services paid under separate contractual agreements
- Service Provider: A third party (individual or entity) that processes data on
behalf of the Company to assist with providing, maintaining, analyzing, and potentially
advertising the Service (e.g., hosting, analytics, advertising networks, shipping coordination).
- Usage Data: Information automatically collected when you use the Service, such
as IP addresses, browser types, pages visited, time spent on pages, unique device identifiers,
and other diagnostic data.
- The Website: The online platform operated at reliapatie.com.
- You: The individual using the Service, or the entity on whose behalf the
Service is used.
2. Collection and Use of Your Personal Data
Depending on the features and services available on our Website (e.g., local or international
shipping, browser-based games, digital downloads, or consulting services), we may collect different
categories of Personal Data. If a particular feature is not offered on the Website, the
corresponding data collection and processing rules do not apply.
2.1 Types of Data Collected
2.1.1 Personal Data
We may request certain personal information to identify or contact you, as well as facilitate any
agreed-upon services or deliveries. This may include but is not limited to:
- Email address
- First and last name
- Shipping or delivery address (only if you request a product or service that requires physical
delivery; note that payment is handled upon delivery or via a separate contract, not on our
Website)
- Telephone number or other contact details (if required to coordinate deliveries or respond to
service inquiries)
- Information entered into the contact form (only the data explicitly provided by you is
collected)
Important: The Website does not process or request direct payment information (e.g.,
credit cards). Payment for physical products is typically completed upon delivery, and any fees for
services are settled under separate contractual arrangements.
2.1.2 Usage Data
Usage Data is automatically collected when you use the Service. This may include your IP address,
browser type, operating system, pages you visit on our Website, time spent on those pages, unique
device identifiers, and other diagnostic data.
When accessing the Service from a mobile device, we may collect additional information such as your
mobile device type, operating system, unique device ID, and other diagnostic data.
2.1.3 Game-Related Data (If Applicable)
If our Service includes browser-based games or online gaming functionalities, we may collect and
process data to improve your gaming experience and potentially for targeted advertising related to
our games or services. This may include:
- In-game preferences and performance data to personalize your gameplay and provide support.
- Technical data related to your device and connection for troubleshooting and optimization.
- Analysis of game-related data performed by our team using both machine-learning algorithms and
manual reviews to enhance gameplay and potentially inform advertising strategies.
2.1.4 Data for Service Provision (Local or Cross-border)
If you use our Service to request services that are local or extend to multiple countries (e.g.,
consulting, digital marketing services, intergovernmental collaboration, or freelance work), we may
collect additional information related to:
- Project details (scope, deadlines, deliverables)
- Location information (only if relevant for providing the service or required by law)
- Identity verification data (if required by local regulations or contractual agreements)
3. How We Use Your Personal Data
We use your Personal Data for a variety of business purposes, including:
- Service Provision:
- To provide and maintain our Website, its features, and associated services.
- To coordinate deliveries or service provision if you request physical goods or specific
service engagements.
- To provide access to browser-based games or digital services.
- Account Management:
- To create, manage, and update your account (if applicable).
- Customer Support:
- To respond to your inquiries, troubleshoot issues, and provide technical support.
- Personalization:
- To personalize your experience, including game settings, recommendations, or
location-specific services.
- Analytics and Improvements:
- To analyze how you use the Website or any associated services so we can improve
functionality, user experience, and optimize our content and offerings. This may involve
the use of third-party analytics tools, including Google Analytics.
- Legal Compliance:
- To comply with applicable laws and regulations, court orders, or law enforcement
requests.
- Marketing and Promotions (Optional):
- To send you promotional materials or newsletters if you voluntarily subscribe. You can
easily unsubscribe at any time by clicking the "unsubscribe" link in any promotional
email.
- Advertising (Where Applicable and with Consent if Required):
- To display relevant advertisements to you on our Service and across the internet,
including through Google Ads and other advertising platforms. This may involve using
cookies and similar technologies to understand your interests and browsing behavior. We
will only engage in personalized advertising where we have a legal basis to do so,
including your consent where required by applicable laws and Google's policies.
- To measure the effectiveness of our advertising campaigns.
4. Legal Basis for Processing Personal Data (Where Applicable)
If you are located in certain jurisdictions (e.g., the European Economic Area), we process your
Personal Data based on one or more of the following legal grounds:
- Consent: You have given your consent for processing for specific purposes,
including, where applicable, personalized advertising.
- Contract: Processing is necessary to fulfill a contract to which you are a
party (e.g., for the delivery of goods or execution of services under a separate agreement).
- Legal Obligation: Processing is required to comply with a legal obligation.
- Legitimate Interests: Processing is necessary for our legitimate business
interests, such as improving our services, personalizing user experience, and conducting
marketing activities (provided these are not overridden by your rights or interests). Where we
rely on legitimate interests for advertising, we will ensure compliance with applicable laws and
platform policies.
5. Data Retention and Sharing
5.1 Retention Period
We will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this
Privacy Policy, unless a longer retention period is required or permitted by law. In many cases, we
will store data for a standard period of 30 days unless:
- Legal or regulatory requirements demand a longer retention period (e.g., tax or
auditing purposes).
- Ongoing contractual obligations (e.g., extended service agreements).
- Disputes or investigations that require us to keep data until the matter is
resolved.
- Data used for advertising purposes may be retained for longer periods to ensure
the continuity and effectiveness of advertising campaigns, subject to applicable laws and
platform policies.
5.2 Sharing Your Data
We do not sell your personal data. However, we may share your information in the following
situations:
- Service Providers:
- With third-party companies and individuals to facilitate and support our Service,
including analytics providers (like Google Analytics), advertising networks, and
shipping coordinators. These providers are contractually obligated to protect your data
and use it only for the services they provide to us.
- Affiliates:
- We may share your information with our Affiliates, in which case we will require those
Affiliates to honor this Privacy Policy.
- Business Transactions:
- If the Company is involved in a merger, acquisition, or asset sale, your Personal Data
may be transferred. We will provide notice before your Personal Data is transferred and
becomes subject to a different Privacy Policy.
- Legal Obligations:
- When required by law, court order, or government regulation, or in response to valid
legal requests.
- With Your Consent:
- We may share your information with third parties for purposes not outlined in this
policy when we have your explicit consent to do so, such as for specific marketing
partnerships.
6. Tracking Technologies and Cookies
We use Cookies and similar technologies to track activity on our Service and store certain
information. We also use these technologies for analytics and potentially for advertising purposes,
including remarketing with Google Ads. Common examples include:
- Browser Cookies:
- Small files stored on your device. You can set your browser to refuse cookies or alert
you when they are used. Note that rejecting cookies may limit some functionalities of
our Service. For more information on managing cookies, please refer to our
Cookie Policy.
- Web Beacons (Pixel Tags, Clear GIFs):
- Small images or code segments used in emails or web pages to track user activity, such
as opening emails or visiting pages. These may also be used in connection with
advertising campaigns to measure effectiveness.
- Device Identifiers:
- Unique identifiers associated with your device that may be used for analytics and
advertising.
Cookies may be "persistent" (stored even when offline) or "session" (deleted after closing your
browser). We may use first-party and third-party cookies. Third-party cookies may be placed by our
service providers, including advertising partners like Google, to provide their services. For more
details on how we use cookies, including those related to advertising, and how you can manage your
preferences, please refer to our dedicated Cookie Policy.
7. International Data Transfers
If you access our Website from outside Switzerland, your data may be transferred to and processed in
a different jurisdiction. These jurisdictions may have data protection laws that are different from
the laws in your country. By using our Service, you consent to the transfer of your information to
these countries. We will take all reasonable steps to ensure that your data is treated securely and
in accordance with this Privacy Policy and applicable data protection laws, including implementing
appropriate safeguards for international data transfers.
8. Security of Your Personal Data
We implement commercially reasonable technical and organizational measures to protect your Personal
Data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of
data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee
its absolute security.
9. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your
Personal Data:
- Access: Request a copy of your Personal Data that we hold.
- Rectification: Request correction of any inaccurate or incomplete Personal
Data.
- Deletion (Erasure): Request the deletion of your Personal Data when it is no
longer necessary for the purposes for which it was collected, or if you have withdrawn your
consent (where applicable).
- Restriction of Processing: Request the restriction of processing of your
Personal Data in certain circumstances.
- Data Portability: Request to receive your Personal Data in a structured,
commonly used, and machine-readable format and to transmit that data to another controller.
- Objection: Object to the processing of your Personal Data based on our
legitimate interests or for direct marketing purposes.
- Withdraw Consent: If we are processing your Personal Data based on your
consent, you have the right to withdraw your consent at any time.
- Rights Related to Automated Decision-Making: You may have the right not to be
subject to a decision based solely on automated processing, including profiling, which produces
legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us using the information indicated in the footer of
our website. We may ask you to verify your identity before responding to such requests. You also
have the right to lodge a complaint with a data protection authority in your jurisdiction if you
have concerns about our processing of your Personal Data.
10. Children's Privacy
Our Service is not intended for use by individuals under the age of 13 (or the equivalent minimum age
in other jurisdictions). We do not knowingly collect Personal Data from children under 13. If you
become aware that a child has provided us with Personal Data, please contact us immediately, and we
will take steps to delete such information.
11. Third-Party Links and Services
Our Service may contain links to third-party websites or services that are not operated by us. We
encourage you to review the Privacy Policy of every site you visit. We do not control, and assume no
responsibility for, the content, privacy policies, or practices of any third-party sites or
services.
12. Updates to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, legal
requirements, or platform policies (including those of Google). We will notify you of any
significant changes by posting the new Privacy Policy on this page and/or via email if you have an
Account. Changes to this Privacy Policy are effective when they are posted here, and the "Last
updated" date will be revised accordingly. We encourage you to review this Privacy Policy
periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please refer to the
contact information indicated in the footer of our website at reliapatie.com.
Note: This Privacy Policy is provided as a sample and should be reviewed by a qualified legal
professional to ensure compliance with all relevant laws and regulations for your specific
location, business model, and data-handling practices, as well as Google's latest policies and
requirements.